Frequently Asked Questions (FAQ

1. What is The Rollin River?
The Rollin River is your one-stop shop for high-quality outdoor gear and apparel. We offer a wide selection of products for camping, hiking, kayaking, and other outdoor adventures.

 2.How can I place an order?
You can browse our products on our website and add your desired items to your cart. Once you’re ready, proceed to checkout, where you can enter your shipping and payment information.

3.What payment methods do you accept?
We accept various payment methods, including major credit/debit cards and digital wallets like PayPal.

4.What is your return policy?
We offer a 30-day return policy for most new, unused items. For more details, please refer to our Refund Policy
5.How long does shipping take?
Shipping times vary based on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days

6.Can I track my order?
Yes! Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment.

 7.Do you ship internationally?
Yes, we offer international shipping. Please contact us for more details regarding shipping options and costs to your location.

 8.What should I do if my order is damaged or lost?
If your package is damaged or lost during transit, please contact us within 7 days of the expected delivery date. We will assist you in resolving the issue.

9.How can I contact customer service?
You can reach our customer service team at therollinriver14760@gmail.com . We’re here to help with any questions or concerns!

10.Do you offer gift cards?
Yes, we offer gift cards! They can be purchased directly from our website and make a great gift for any outdoor enthusiast.