Shipping Policy
Shipping Policy
Thank you for choosing The Rollin River! We are committed to providing you with a smooth and efficient shipping experience. Below are the details regarding our shipping policies.
1.Shipping Locations
We currently ship to addresses within the United States and internationally. If you are outside the U.S., please contact us for availability and shipping options.
2.Processing Time
All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3.Shipping Methods and Costs
We offer several shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days. Costs calculated at checkout.
- Expedited Shipping. Estimated delivery within 2-3 business day. Higher rates apply.
- International Shipping: Delivery times and costs vary by destination. Duties and taxes may apply and are the responsibility of the customer.
4.Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment's progress on our website or the carrier's site.
5.Shipping Delays
While we strive to meet estimated delivery times, please note that shipping delays may occur due to factors beyond our control, such as weather conditions or carrier issues. We appreciate your understanding during these times.
6.Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days. of the expected delivery date. We will work with the carrier to resolve the issue.
7.Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer service team at [support@therollinriver14760@gmail.com](mailto:therollinriver14760@gmail.com).